Money Back Guarantee

The company also provides a 30-day money-back guarantee, no questions asked.

A full refund will be given under the following conditions:

• The merchandise must be returned or exchanged within 30 days upon receiving it, and it must be in its original condition.
• The merchandise must not be damaged.
• The merchandise must not have been worn.
• The merchandise must not have been used.
• The seal must not have been opened, torn or tampered with in any way.
• The merchandise must not have been sized (excluding special orders).
• The merchandise must precisely match product data records.

NOTE: All Custom orders are non refundable.

Refunds will be made in the original form of payment in either wire transfer or paypal .

Diamonds, colored stones and jewelry are inspected upon receipt prior to any refunds, exchanges or credits being made. Merchandise that does not match product data in our records will be returned or refused.

Please send the merchandise to:

Denir Diamonds (1995) Israel Ltd
Diamond Tower
21, Tuval street
52521 Ramat Gan
Israel

After sending the returned merchandise, please send an email with the tracking number and date of shipping to: info@denirdiamonds.com

Please insure the merchandise against loss in transit and prepay freight and handling charges.

Denir Diamonds Ltd is not responsible for any diamond, colored stone or jewelry that it does not actually receive or that is not returned in accordance with the aforementioned terms.